Does Outsource Customer Service Really Help?

I have recently had problem with one of my prepaid cards because of the continued transfer of money from my bank account to my expired prepaid card.  The problem started when I can not even log in to my online account, and because the card was about to expire and I had just received a message from […]

Read More
Top 14 Customer Service Representative Etiquette

Working as CSR or Customer Service Representative is a tough job.  In this job you have to be at your best all the time whether your encounter with a client or customer is in person or over the phone. So let us cut to the chase and list down top 14 etiquette that a customer […]

Read More